*********************************************************** NIAGARA FALLS BRIDGE COMMISSION NEXUS Account Online Payment User Agreement *********************************************************** This User Agreement ('Agreement') is a contract between you (Nexus Toll Patron) and the Niagara Falls Bridge Commission (NFBC) and applies to your use of the NFBC's Nexus Online Payment System. In order to continue, you must read, agree with and accept all of the terms and conditions contained in this Agreement. The NFBC may amend this Agreement at any time by posting a revised version on our website. The revised version will be effective at the time we post it. *This Agreement was last modified on December 14th, 2022. *********************************************************** Nexus Toll Patron Agreement: In order to use the Nexus Online Payment System to replenish the funds on your account, you must first register your Nexus Toll Account for Online Payments via the Nexus Online Payment Web Page. You must supply a valid EMail address, your NFBC Nexus Card Identification Number and a valid password. You, the Nexus Toll Patron, agree to provide the NFBC with your contact information for the purpose of communication via Regular Mail and/or Email between yourself and the NFBC concerning your Nexus Toll Account. The information required is: 1. Contact Information: Full Name, Address, City, Country, State/Province, Zip/Postal Code, Telephone Number and Email Address. You, the Nexus Toll Patron, agree to provide sufficient information in order to process Credit Card transactions for the purpose of adding funds to your Nexus Toll Account via the Nexus Online Payment System The information required for credit card transactions to be processed is: 1. Contact Information: Full Name, Address, City, Country, State/Province and Zip/Postal Code 2. Payment Information: Credit Card Number, Expiry Date and CVV2 number You, the Nexus Toll Patron, agree to be responsible for any service fees or charges applied to your credit card by your banking or credit institution for making online credit card transactions via the NFBC's Nexus Online Payment System You, the Nexus Toll Patron, agree to have your credit card transaction charged in the currency indicated on your Nexus Toll Account. At present, all transactions are processed through a Canadian bank, therefore when a U.S. Credit Card is used, it may be subject to foreign banking or transaction fees based upon your agreement with your credit card provider. If activating recurring payments, your credit card will be automatically charged the recurring payment amount that was selected when you registered for recurring payments. For Example: If you enrolled your Nexus Card for a toll account in USD (US Currency) and you use a CAD (Canadian Currency) credit card to replenish your account with '$20.00', your credit card will be charged '$20.00 USD' (US Currency). You agree to be responsible for any currency exchange fees and/or penalties charged to you by your banking or credit institution for making online credit card transactions via the NFBC's Nexus Online Payment System. *********************************************************** NFBC Agreement: The NFBC agrees to only collect ID verification information required to process your credit card transactions online. Your expiry date will be stored on file electronically to allow for notifications when your expiry date is approaching. Aside from approval status information, we do not have access to your credit-history information. When making a one time credit card payment, you must provide your credit card information for each replenishment. When enabling recurring payments or changing payment information for recurring payments, you must provide your credit card information to be verified. When your low balance value is reached your credit card will be charged the amount selected in the 'recurring payment amount' field. All credit card transactions are final and no credit card transactions can be voided or refunded via this website. If you require a refund of your Nexus Card Toll Account, you must fill out a Nexus Refund Form. The form is located in all Toll Lanes that are operated by NFBC Toll Collectors, and the NFBC Administration Office. The form can also be downloaded from our website. If you would like to add money to your toll account, but are reluctant to provide this information online, you may replenish your account in person at the Whirlpool Bridge Nexus Toll Kiosk located in Niagara Falls, NY. For more information, please contact us at: Niagara Falls Bridge Commission Administration Office: 5365 Military Road Lewiston, NY 14092-2122 USA Phone: (716) 285-6322 CAN Phone: (905) 354-5641 Hours of Operation: 8:00AM to 4:00PM - Monday to Friday ***********************************************************